Warranty Information

Warranty begins on the date of the delivery to dealer.

If you are experiencing a problem with your furniture, simply notify your local dealer. Smith Brothers will repair any problems that fall under our warranty (below) at no charge to you. Depending on your location and the age of your furniture, your local dealer may require nominal charges for pickup, shipment, and re-delivery.
Note: Blown Fiber Backs: Back cushions with blown fiber filling are exceptionally soft, but these fibers will show a loss of resilience as a result of normal use. Smith Brothers of Berne cannot warrant blown-fiber back cushions against softening and flattening of fibers, which are considered normal wear, and not defects. The cushions should be fluffed occasionally to keep these fibers evenly distributed. Please see Care and Cleaning for more in depth instructions on how to maintain and care for your upholstered furniture..

Exclusions: This warranty does not apply to furniture that is intentionally misused, or to damage resulting from negligence, exposure to sunlight or outdoor elements, non-residential use, improper cleaning, pet damage, or other unreasonable use, or to fabric damage or failure due to a fabric protection chemical treatment, improper cleaning, or when abnormal heavy soiling or abuse is evident.

This warranty applies only to the original purchaser and terminates in the event of resale.

Because Smith Brothers’ furniture is made by hand using natural materials, minor variations will occur from piece to piece. Therefore, this warranty does not cover such minor differences between your furniture and in-store samples, printed materials, and video or Internet displays.

This warranty gives you specific legal rights. You may also have other rights that vary from state to state.